Connext LTD, a Securities Dealer licensed in Seychelles under registration number 8434071-1, is authorized by the Financial Services Authority (FSA) with license SD155. Our office is located at 7A CT House, Providence, Mahe, Seychelles with the registered office at 9A CT House, Providence, Mahe, Seychelles
Frequently Asked Questions
Where can I find the Terms & Conditions that apply to my account?
You can find our Terms of Service and Conditions on our website. This document outlines the terms, rules, and obligations that govern your relationship with us. For details on how we protect your personal data, please refer to our Privacy Policy, which explains how we collect, use, store, and safeguard your information in accordance with data protection regulations.
How can I file a complaint, and what happens if there's a dispute about my trades or account?
If you have a complaint or a dispute regarding your trades or account, you can contact us directly at [email protected]. We have clear internal procedures in place to ensure all complaints and disputes are handled promptly, fairly, and in line with our legal obligations.
How does the company address Anti-Money Laundering (AML) requirements?
Please review our AML Policy for details on the measures we take to detect and prevent money laundering, terrorist financing, and other financial crimes, as required by law.
How often do legal documents change, and how will I be notified?
Legal documents may be updated periodically to reflect changes in regulations, market conditions, or our internal policies. You will typically be notified via email, through the trading platform, or via the website when significant updates occur. It is your responsibility to review these changes, as continued use of our services constitutes acceptance of the revised terms.
Where can I find information about how my personal data is handled?
For details on how we collect, use, store, and protect your personal data, please refer to our Privacy Policy . We take data protection seriously and comply with applicable regulations to ensure your information is safeguarded.
