Frequently Asked Questions
How can I contact ConnextFX customer support?
You can reach our 24/7 customer support team anytime through Live Chat. For non-urgent matters, email us at [email protected] and we'll get back to you as soon as possible.
What languages are available for customer support?
Our team provides multilingual customer service so you can trade in your preferred language. We currently support English, Malay, Thai, Chinese, Lao, Spanish, and more.
What are ConnextFX customer support working hours?
Our support team is available 24 hours a day, 7 days a week, including weekends and public holidays — so you never have to wait to get help.
Can customer support assist me with registration?
Absolutely! Our dedicated onboarding specialists are here to guide you through every step of the account registration process — from signing up, verifying documents, to making your first deposit. Simply contact us via Live Chat.
How can I share feedback about my support experience?
We value your feedback and constantly work to improve our service. You can:
📝 Submit feedback directly through our Feedback Form
⭐ Share your experience publicly on Trustpilot
Your input helps us create a better trading experience for you and the ConnextFX community.
