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faq
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All Your Frequently Asked Questions Answered Here 

We put together an essential FAQ to give you quick answers to your most burning questions. For more information feel free to contact us at any time.

  • How can I open a trading account with Connext?
    Click link and follow the easy process.
  • How long does it take to register and start trading?
    With our registration process you can sign up and start trading within minutes.
  • Do I have to verify my account to start trading?
    Yes. We will ask you to verify your account so we can maintain a safe environment for our clients.
  • What documents do I have to provide?
    A National ID card and a selfie of you holding the ID card and a paper with the word “Connext”, the date, and your signature, written on it.
  • What is the minimum deposit amount I need to start trading?
    $10.
  • Do you offer any promotions to traders?
    Yes. Right now you can check our rebate promotion.
  • What can I trade from my Connext account?
    You can trade currency pairs, metals including gold and silver, and energies including crude oil.
  • Do you provide micro trading accounts?
    Yes, we offer a Micro Account. Learn more on our Trading Accounts page.
  • Do you provide swap-free islamic accounts?
    Yes, we offer a swap-free account. Learn more on our Trading Accounts page.
  • Can I open multiple trading accounts?
    Yes. You can open up to 5 trading accounts with Connext.
  • What is the maximum leverage you offer?
    1:1000.
  • How tight are your spreads?
    Our spreads start from 0 pips.
  • Can I try trading without a real account?
    Yes, you can open a demo account and practice for free.
  • Which trading platforms do you offer?
    We offer MT5.
  • Can I trade on my Connext account from my smartphone?
    Yes. You can download the MT5 apps on Android and iOS.
  • Can I lose more money than I invested with Connext?
    No. Thanks to our negative balance functionality, if your account dips below 0, we cover any extra losses.
  • Can I get support if I have any questions?
    Yes. Our customer support team is available Monday to Friday from 00.00 to 16.00 GMT.
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Connext LLC, based in Saint Vincent and the Grenadines with business number 2652 LLC 2022, operates from Richmond Hill Road, P.O. Box 2897, Kingstown. Registered under the International Business Companies Act, Chapter 149 of Saint Vincent and the Grenadines Revised Laws of 2009, we provide authorized CFDs trading brokerage services.

Important Information: Our services are unavailable to residents in certain countries, including the USA, Canada, Hong Kong, Singapore, and regions identified as High-Risk by FATF, such as DPRK, Iran, Myanmar.

 

Risk Advisory: Trading CFDs involves significant risks due to leverage and may not be suitable for all investors, resulting in substantial financial losses. Connext holds no responsibility for losses or harm resulting from investment actions linked to our services.

 

Important Notice: The content on this website doesn't constitute investment advice or a solicitation for investment activities. Reproducing website content requires express written consent from Connext.

 

Please be informed that Connext doesn't target its website and services to individuals in countries where their use is prohibited by local laws. Users accessing our website from such regions must ensure compliance with local laws. We can't guarantee the suitability of the website's information for all jurisdictions.

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© 2022-2025 Connext LLC

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