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faq
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All Your Frequently Asked Questions Answered Here 

We put together an essential FAQ to give you quick answers to your most burning questions. For more information feel free to contact us at any time.

  • How can I open a trading account with Connext?
    Click link and follow the easy process.
  • How long does it take to register and start trading?
    With our registration process you can sign up and start trading within minutes.
  • Do I have to verify my account to start trading?
    Yes. We will ask you to verify your account so we can maintain a safe environment for our clients.
  • What documents do I have to provide?
    A National ID card and a selfie of you holding the ID card and a paper with the word “Connext”, the date, and your signature, written on it.
  • What is the minimum deposit amount I need to start trading?
    $10.
  • Do you offer any promotions to traders?
    Yes. Right now you can check our rebate promotion.
  • What can I trade from my Connext account?
    You can trade currency pairs, metals including gold and silver, and energies including crude oil.
  • Do you provide micro trading accounts?
    Yes, we offer a Micro Account. Learn more on our Trading Accounts page.
  • Do you provide swap-free islamic accounts?
    Yes, we offer a swap-free account. Learn more on our Trading Accounts page.
  • Can I open multiple trading accounts?
    Yes. You can open up to 5 trading accounts with Connext.
  • What is the maximum leverage you offer?
    1:1000.
  • How tight are your spreads?
    Our spreads start from 0 pips.
  • Can I try trading without a real account?
    Yes, you can open a demo account and practice for free.
  • Which trading platforms do you offer?
    We offer MT5.
  • Can I trade on my Connext account from my smartphone?
    Yes. You can download the MT5 apps on Android and iOS.
  • Can I lose more money than I invested with Connext?
    No. Thanks to our negative balance functionality, if your account dips below 0, we cover any extra losses.
  • Can I get support if I have any questions?
    Yes. Our customer support team is available Monday to Friday from 00.00 to 16.00 GMT.
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